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6 actionable ideas to upsell post-stay (and actually sell)

The guide to learning how to leverage post-stay by increasing retention and driving sales

Leverage check-out
Surprise guests
Increase sales

What you will find in the guide:

  • 1

    What moments to take advantage of

    Post-stay is the phase that begins when the customer returns the keys and continues...even when they go home! In the guide, you'll find tips on how to make the most of the checkout and how to structure an effective but unobtrusive long-distance email communication.

  • 2

    1 universal rule and 6 ideas

    The number one reason hoteliers fail to upsell after the stay is “what to sell?” In this guide you will find the universal rule to always follow and a collection of original ideas to differentiate yourself, drive sales and leave a great memory with your customers.

  • 3

    The KPIs to monitor

    Upselling is a strategy that requires careful monitoring, not only to measure its success, but also to constantly improve it. In this guide, you will find the best key performance indicators (KPIs) to monitor the effectiveness of post-stay upselling.

Turn check-out from paperwork to strategy

When you discover the enormous potential of the moment that begins with checkout, you'll ask yourself, “Why didn't I think of this before?” Download the guide and make up for lost time!

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Guide Post-stay Upselling | Smartpricing

Find answers to your questions!

  • Yes! In this guide, you'll find a comprehensive overview of both the post-stay moments to capitalize on and the best ways to do so. You'll also find tips on the tools you may need and a list of creative ideas to get you started. Reading it will help you decide whether post-stay upselling is for you.

  • Of course you do! Inside the guide, you will find 6 concrete and original ideas that you can immediately copy and test in your check-out phase. By applying them, you can differentiate yourself from your competitors, increase future sales and bookings, and leave your customers with a great memory that will drive word-of-mouth referrals.

  • Sure! This guide gives you useful insights to compare your current strategy with and some creative ideas to improve it. In addition, the final section is dedicated to KPIs, which are the performance indicators best suited to specifically monitor the effectiveness of post-stay upselling.